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Legal

Terms & Conditions

Last updated: January 2026

Welcome to PG OFFICIAL TVM, the premier printing service offered by Ink of Knowledge (“Company”). By accessing or using our services, including placing orders for printed materials, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern all transactions and interactions with PG OFFICIAL TVM, and it is your responsibility to read and understand them before making a purchase.

Orders & payment

  • Order submission: orders must be placed through our official WhatsApp only. Orders are final once confirmed.
  • Order details: customers are responsible for correct order details. PG OFFICIAL TVM is not liable for customer errors.
  • Order modifications: confirmed orders cannot be modified or cancelled unless agreed by us. Changes may cost extra.
  • Payment terms: full payment is required at order placement unless agreed in writing.
  • Payment methods: we accept multiple payment modes. Any transaction fees are the customer's responsibility.
  • Late payments: orders may be paused for non-payment until dues are cleared.

Production and delivery

  • Production time: varies by order type. Delays may occur due to unforeseen issues.
  • Delivery: time depends on shipping method and location. We are not liable for courier or customs delays.
  • Shipping costs: calculated by destination, weight and size. Customers bear this unless noted otherwise.

Quality assurance

  • Commitment to quality: we use premium materials and technology to ensure high standards.
  • Colour / material variations: minor differences may occur and are not considered defects.

Intellectual property

  • Customer responsibility: ensure legal right to use content shared with us. We are not responsible for violations.
  • Usage rights: customers allow PG OFFICIAL TVM to use provided content to complete the order.

Liability

  • Limitation: PG OFFICIAL TVM's liability is limited to the order amount. No liability for indirect damages.
  • Force majeure: we are not liable for delays due to uncontrollable events like natural disasters or government actions.

Privacy & data protection

  • Privacy: we use your data only for processing and support. It won't be shared unless required by law.
  • Data security: industry-standard protections are in place, but we cannot guarantee absolute security.

Amendments

  • Right to amend: we may update these terms at any time without notice. Changes apply immediately.
  • Continued use: continued use of the service means you accept the updated terms.

Contact information

Email: pgofficialtvm@gmail.com
Phone: +91 94429 47264